Terms of trade

Operator www.sensuthebrand.com - Jan Volf, Na Příčnici 874/1, 739 32, Vratimov, ID: 08966699 IČO: 08966699

1. Preamble
   • These general terms and conditions (hereinafter also "GTC") apply to purchases in the online store www.sensuthebrand.com, which is operated by the Seller.
   • By sending the order to the Seller, the Buyer confirms that before sending it, he has read these terms and conditions and that he agrees with them.
2. Definition

The following terms have the meanings defined in this article:

The "e-shop" is in the online store www.sensuthebrand.com

The "seller" is a self-employed person Jan Volf, Na Příčnici 874/1, 739 32, Vratimov, ID: 08966699

"Buyer" is a natural or legal person, consumer or entrepreneur who buys Goods from the Seller through the E-shop;

"Consumer" means any person who, in the course of his business or in the exercise of his own profession, enters into a contract with or otherwise treats an entrepreneur;

"Entrepreneur" means a person who independently carries out a gainful activity on his own account and responsibility in a trade license or similar manner with the intention of doing so systematically for the purpose of making a profit, is considered an entrepreneur with regard to this activity;

"Purchase Agreement" is a purchase agreement concluded between the Seller and the Buyer, the subject of which is the Goods;

"Goods" are movables that the Seller sells in the E-shop

1. General conditions
   • These GTC form an integral part of the Purchase Agreement concluded between the Seller and the Buyer.
   • In case of discrepancies between the Purchase Agreement and these GTC, the Purchase Agreement shall prevail.
   • Relations between the Buyer and the Seller are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., The Civil Code.
   • The contact details of the Seller are e-mail: info.sensuthebrand@gmail.com , phone: +420 733 562 772 address: Na Příčnici 874/1, 739 32, Vratimov
2. Conclusion of the Purchase Agreement
   • The Buyer is entitled to send the order for the delivery of the Goods to the Seller only through the ordering system of the E-shop.
   • The proposal for concluding the Purchase Agreement is the placement of the offered Goods by the Seller on the website of the E-shop, the Purchase Agreement is concluded by sending the Buyer's order to the Seller. The Seller will confirm the receipt of the order to the Buyer by an informative email to the e-mail address provided by the Buyer in the order. The Purchase Agreement (including the agreed price) can be changed or canceled only on the basis of an agreement between the Seller and the Buyer or on the basis of legal reasons. If the Buyer orders goods other than those offered on the E-shop or if he orders Goods for which it is stated in the E-shop that it is not currently available, the Purchase Agreement is concluded only by explicit acceptance of the order by the Seller. In the event that the Seller does not currently have the Goods ordered by the Buyer in stock,
   • These GTC are prepared in the Czech language, while the Purchase Agreement can also be concluded only in the Czech language. A buyer who has a permanent residence in a Member State of the European Union outside the territory of the Czech Republic, or who is a citizen of a member state of the European Union outside the territory of the Czech Republic, by sending the order, agrees to conclude the Purchase Agreement in the Czech language.
3. Price and payment
   • The prices of the Goods stated on the Seller's E-shop are contractual, final, always current and valid for the period when they are thus offered by the Seller on the E-shop. The costs of transporting the Goods to the Buyer are listed in the section "Delivery time and conditions of delivery". The final calculated price after filling in the order form is already stated, including shipping. The price stated in the E-shop for the Goods at the time of sending the order by the Buyer applies as the price at the conclusion of the Purchase Agreement between the Seller and the Buyer.
   • The tax document issued on the basis of the Purchase Agreement between the Seller and the Buyer also serves as a delivery note. The Buyer will receive the tax document / invoice electronically by e-mail (or otherwise) after payment for the Goods. The Goods will be sent to the Buyer only after full payment of the purchase price and transport costs, the Goods remain the property of the Seller until full payment of the purchase price.
   • The purchase price of the Goods and the costs of transport will be paid to the specified bank account of the Seller.
   • In the event that the purchase price is not paid (ie credited to the Seller's account) within 5 working days from the date of conclusion of the Purchase Agreement, the Purchase Agreement automatically expires (termination condition).
   • The Seller will not require the Buyer to pay any costs for means of distance communication.
4. Delivery time and delivery conditions
   • The Goods will be delivered within the period specified for the Goods on the E-shop or can be specified by the Seller in subsequent communication (in this case the specified delivery period applies), while the delivery period runs from the date of crediting the purchase price of the Goods and transport costs to the bank. Seller's account. Delivery time is usually (ie it can be shorter or longer) two to four days.
   • Delivery of the Goods will be made through a third party - the carrier to the Buyer's address, which will be specified in the order. In case of unsuccessful delivery of the Goods (address will not exist or will not be found, the Buyer will not be found) the Buyer will be notified of this fact by e-mail and at the request of the Buyer will be repeated delivery of the Goods. In the event that the first delivery was not successful due to a reason on the part of the Buyer, repeated delivery will be made at the Buyer's expense and only after this amount has been credited to the Seller's account. In the event that the Buyer does not request repeated delivery within five working days from the day when he received the notification that the first delivery was not successful or that the second delivery will be unsuccessful due to a reason on the part of the Buyer,
   • Delivery of the Goods will be made through a third party - a carrier chosen by the Seller, at the expense of the Buyer. The Seller fulfills its obligation to deliver the Goods by handing over the Goods to the first carrier, at this moment the risk of damage to the goods (to the Goods) also passes to the Buyer. According to the agreement with the Seller, the Buyer may also pick up the Goods in person at a place designated by the Seller.
   • Orders are shipped within 1-3 business days of receiving your order and payment, unless otherwise noted. Orders are sent from our headquarters in Ostrava, Czech Republic. Delivery times are not guaranteed and are only indicative (indicated by the carrier). This is due to third party factors that can cause delays. Transportation is provided by Česká pošta, Zásilkovna. We pack the goods so that the box is not damaged.
   • In the event that the Buyer pays the purchase price and the Seller is unable to ensure delivery of the Goods, the Seller may withdraw from the Purchase Agreement and in such a case the Seller will return the purchase price to the Buyer without undue delay in the agreed manner.
5. Complaints Procedure
   • To exercise the right under warranty / liability for defects, the Buyer is obliged to submit a document confirming that the Goods were purchased from the Seller (invoice, tax document).
   • If you want to return the goods, write us the reason for the return to one of our emails and ensure that the goods will be returned within 14 days of delivery of your shipment, complaints sent after more than 15 days will not be accepted.
   • All returned goods must be new / unworn, unwashed, in the original box with everything original.
   • We recommend trying the shoes on a clean surface if you are not sure about leaving the sneakers. Sneakers should be returned without any defects and in the original, undamaged box. Sneakers returned without a box or in a damaged box with a dirty sole may not be accepted and will be sent back to the customer.
   • Make sure that the returned goods are well packed to prevent damage. Send the goods insured and with a tracking number, we do not take responsibility for loss or damage.
   • We can decide on a return immediately, in complex cases within 3 days of receiving them. This period does not include the period of the expert opinion. Complaint processing should not take longer than 30 days, unless otherwise stated.
   • All goods come second hand, therefore they cannot be considered as new goods purchased in an authorized shop, therefore they cannot be subject to complaints when the goods are used by the customer. We are not responsible for defects caused by the manufacturer.
   • The customer applies for the return of goods to the address, with a copy of the purchase of goods (invoice): Jan Volf, Na Příčnici 874/1, 739 32, Vratimov
6. Other arrangements
   • In the event that the Buyer is a consumer, he has the right to withdraw from the Purchase Agreement under the conditions specified in Annexes No. 1 and 2 to these GBTC. In accordance with § 1837 par. 1 let. d) The Buyer may not withdraw from the Purchase Agreement if the Goods have been modified according to the Buyer's wishes or for his person (so-called "Custom" or "Personal Design").
   • The parties undertake to make every effort to amicably resolve any disputes arising from the Purchase Agreement or their other mutual relations.
   • In the event that a consumer dispute arises between the Seller and the Buyer - the consumer from the Purchase Agreement, which cannot be resolved by mutual agreement, the consumer may submit a proposal for out-of-court settlement of such a dispute to the designated out-of-court settlement

the Czech trade inspection
Central Inspectorate - ADR Department
Štěpánská 15
120 00 Praha 2

Email: adr@coi.cz
Web: adr.coi.cz

The consumer can also use the online dispute resolution platform set up by the European Commission at http://ec.europa.eu/consumers/odr/. http://ec.europa.eu/consumers/odr/.

• The Contracting Parties declare, in cases of contracting with an international element, for any dispute in accordance with Article 23 of Council Regulation (EC) No 44/2001 of 22 December 2000 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters. , agree on the exclusive jurisdiction of the District Court for Prague 3 to decide on all future disputes arising from the Purchase Agreement and / or the GTC and / or in connection with them.
• These GTC come into force and effect on 1.1.2020 and are also available on the Seller's website. The Seller is entitled to change these GTC at any time. The GTC then cease to be valid and effective on the day the GTC enters into force later. The relationship between the Contracting Parties is governed by the GBTC effective at the time of concluding the Purchase Agreement.